Website Terms and Conditions of Use

Please review these terms before using our flower shop website or submitting any order with Ivorandelasi.

February 16, 2026

Acceptance of Terms

By accessing or using this site, you confirm that you accept these terms. Continued use represents your agreement to comply and stay informed about any updates posted here.

Definitions

Key terms used throughout these Terms & Conditions include:

  • ‘Ivorandelasi’, ‘we’ or ‘our’ means ivorandelasi.sbs and its authorized staff.
  • ‘You’, ‘your’ refers to any visitor, user, or customer accessing our site or ordering flowers.
  • ‘Services’ means the purchase, delivery, or inquiry of bouquets and floral compositions from Ivorandelasi.
  • ‘Content’ refers to images, descriptions, and materials published on ivorandelasi.sbs.

Use of Our Services

Use our website for floral purchases, gallery viewing, or direct customer service in Malaysia only.

Eligibility

Only legal adults (18+) may order bouquets or floral services. We do not knowingly provide services to minors.

Contact the shop for specific exceptions.

User Responsibilities

You are responsible for:

  • Providing accurate up-to-date contact and delivery information.
  • Respecting our intellectual property, images, and creative content.
  • Not interfering with website security or shop operations.
  • Prompt payment for all floral services requested in compliance with shop policies.

Prohibited Uses

You must not misuse, disrupt, or violate these terms.

  • Accessing the site using automated scripts, bots, or scraping tools.
  • Uploading harmful content or violating shop security.
  • Posting unauthorized commercial advertisements or promotions.
  • Providing misleading delivery information or impersonating customers.
  • Using content or flower images for commercial gain without written consent.

Intellectual Property

All content, images, text, and floral designs on ivorandelasi.sbs remain our exclusive intellectual property unless otherwise noted. Use is permitted only for personal, non-commercial reference. No reproduction without permission.

User Content

Customer feedback, images, or reviews you submit may be displayed publicly unless you request otherwise. By submitting, you allow Ivorandelasi to use your content for marketing purposes.

Your Content Rights:

You retain copyright over content you have created while permitting us limited use as described above.

Privacy Policy and Data Protection

Your data is handled in accordance with our privacy policy and local Malaysian laws. We do not disclose details beyond service operations and legal requirements. See Privacy Policy

Legal Disclaimer

We strive to keep information accurate but do not guarantee completeness or error-free content.

Warning and Limitation:

All products and services are provided as available; we are not responsible for delays or unavailability beyond our control.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages from site use or product purchase.

Indemnification

You agree to hold harmless Ivorandelasi and its staff from any claims or losses arising from misuse of this website or violation of these terms.

Dispute Resolution Methods

In the event of disagreement, both parties agree to seek amicable resolution before legal action.

Arbitration

If unresolved, disputes will be referred to neutral arbitration per Malaysian law.

All arbitration decisions are final except as limited by law.

Online Dispute Resolution

Visit the online dispute resolution platform for additional options and information.

ODR Platform Details: ODR Platform Details

Applicable Law and Jurisdiction

These terms are governed exclusively by Malaysian law and jurisdiction.

Termination

We may restrict your site access or service use at any time if the terms are breached or unlawful activity is detected.

Changes

Ivorandelasi may update terms with notice on this site. Please review regularly for the most current version.

Severability

If part of these terms becomes unenforceable, other sections remain valid and enforceable.

Entire Agreement

These terms comprise the full understanding between you and Ivorandelasi regarding use of our services.

Contact for Questions

Reach us for any clarification or site issue. We are happy to help with questions about these terms.

Email Address: content@ivorandelasi.sbs

Phone: +60 3-8405 3138

Address: Unit 1.01, Ground Floor, Menara Boustead, 10050 George Town, Penang Malaysia

Effective Date: February 16, 2026

Version: 1.0